Info & FAQ

The page below contains information and FAQ answers or descriptions about services and products available, and ways of going about placing an order, buying a gift voucher, booking a place on a workshop or safari or just making an enquiry or requesting something more specialised.
 
Our aim is to offer the very best products and service with an ease and a convenience, we only offer premium prints and products and strive for service. We also want you to know that we care for each piece of work we produce and we want you to feel part of the connection we have when the image was taken, in some way, from the subject to the backstory, or maybe just identifying with emotions that one of my images may stir from your own experiences. Above all by having you part of our world, and giving us the privilege in supplying you a print or product or service, you are directly helping us to remain committed to the various voices and representations of those who need to be heard, and in support of others also working towards the same goals. Giving the natural world a voice, and the increasing minor cultures that find themselves caught in this struggle opportunity to join in mapping the best way forward for the generations to come.

 

Contents on this page

Ordering Process & Payments

  • Ordering Prints & products - The cart, process, & making special requests.
  • Vouchers - How to use, where to use
  • Commercial licencing - How to choose and pay and get delivery
  • Safaris, Workshops and talks - Payment and general outline
  • Shipping - UK - International

About our Prints paper and options
  • Prints - Process & Paper Info and technologies
  • Mounts and finishes - the print products info and options

About our finished Print Products
  • Mounting & framing offered - Outline of the print and mounting process
  • MDF 12mm - Description, Sizes, Customising, Technology, Options, Delivery times
  • Dibond - Description, Sizes, Customising, Technology, Options, Delivery times
  • Acrylic Reverse with Dibond backing - Description, Sizes, Customising, Technology, Options, Delivery times
  • Making Special requests - How to, from custom sizes, to customised framing and special image arrangements, special pre order visuals
  • Delivery standard times - How long, where to, for which products.

 
Workshops

  • Set Workshops - More about them, How to book
  • Bespoke or Custom Workshops - What we can do and how to request this service

Testimonials
  • Print
  • One to one
  • Workshops

 

 

Ordering process & Payment

Ordering Prints & Products:

You will need to create your own account. It is easy and straight forward and, is once off.

  1. Choose or select your image add it to the basket.
  2. Select a tab top right Print is already selected, or change to Product (ready to hang).
  3. Print only, choose print option and size. Not sure, see below about C-Type & Canson®.
  4. Products, choose yours then process. NB: You may choose a voucher to send as a gift from here to for your chosen print product or towards any other print, then process.
  5. Enter discount vouchers or coupons or promotional discounts at the order summary.

 

Payments for prints and products:We use PayPal to collect all payments, and you will be guided securely through the process. You may use credit or debit cards as well through Paypal. None of your financial data is collected by us or used by us. The transaction is securely through Paypal. Giving you total peace of mind.

 

Vouchers

Why vouchers- You may use a voucher/s as gift towards any product or service on the website.

Valid period - They are valid for 6 months, and are non refundable or redeemable for cash.

Who are they for - At the moment vouchers can only be bought and used by UK residents. They may only be used and redeemed in the UK.

How to use vouchers - Add the voucher to the cart, choose your value and process through to payments.

 

Commercial Licensing

You may license any image from this website. To do so add the image to the cart and process. Choose the Downloads Tab and select the intended usage from the options presented. Process through, to payments, confirming your License terms. Enter any vouchers or coupons at the order summary. Once payment is received you will be sent a link to download the image, for use under the licensing options you have chosen.

Payments for Commercial Licensing: We use PayPal to collect all payments, and you will be guided securely through the process. You may use credit or debit cards as well through Paypal. None of your financial data is collected by us or used by us. The transaction is securely through Paypal. Giving you peace of mind.

 

Safaris, Workshops and talks

Depending on the type of workshop or safari will determine the payment terms. For current workshops click HERE

Set Workshops, presentations and talks - Normally the full payment amount is required to secure a booking.

Bespoke, or custom workshops, presentations and talks- Due to the highly customisable features we can arrange payments to suit the workshop, and your organisation. Normally a non refundable deposit is due initially and the balance is all worked out depending on workshop aims an requirements of the client/your needs. In all cases though Bespoke, or custom workshops must eventually be paid 4 weeks prior to commencement of the workshop.

Safaris - Terms of payment are generally a non refundable deposit of between 10 and 20% to secure a provisional place, with the balance due a few weeks prior to the commencement of the safari. Only a full and complete payment will confirm a place on a safari. Refunds on any full payments less deposits run on a sliding scale as the deadlines for departure are reached. A deposit will secure your place for a reasonable time, and we will entertain special requests, but this should be made in writing prior to any bookings being made. Full details are disclosed upon a registered enquiry. Use the link given with any advertised safari on this website.

 

Delivery

Prints - 7 to 10 working days, via 1st class registered post.

Print Products - 10 to 14 working days, via courier.

Vouchers - via email with voucher code and printable voucher.

Calendars - 10 to 14 days via post.

Commercial Licensing - via download link immediately after cleared payments.

NOTE: Should i be away on a trip i will process Print, Product or voucher orders immediately after i return. All means will be made to communicate if this is the case in the meantime. This does not apply to Commercial Licensing, which is immediately available 24/7, and an automated process on the website.

Need it sooner? - Get in touch HERE   and we will advise and do our best.

 

About our Prints paper and options

Process and Papers offered

We work with two major print processes each with their own unique qualities. The aim is to produce a product that accurately represents the initial image as close as possible to the digital file. We hope to place this accuracy and quality in your hands.

Our Goal in serving you

I pay attention to detail, my fascination of anything truly reveals itself when i pursue the details. Premium prints, images, and products are offered as standard. Every print is personally prepared and inspected by Glenn, for colour accuracy and overall quality and finish. Each print or product comes with a personally signed certificate of Authenticity.

C-Type Prints & Fuji Crystal Archive Paper

The C-Type print process is probably the closest modern print development process there is to traditional darkroom chemical printing. The resulting print carries a much wider true continuous tonal range than other modern forms of printing, allowing the print to be much closer to the original image, with more subtle toning and gradations. To bring about the best results of the C-Type printing process, we use high end quality papers to. We use Fuji Crystal Archive Paper, a silver halide emulsion colour paper for all colour work and for certain Black and white images or product finishes. Matt is our preferred and offered finish, gloss is available for no extra cost, just let us know with your order via the contact page HERE.  The paper is coated with a slightly stippled finish and gives a very natural photographic finish with subtle colour. Gorgeous is what we think of the results.
 
C-Type print, paper & size options

Our standard size: We offer the ‘A’ sizes from A4, A3, A2, A1 and A0.

Alternative options: Please use the contact page to request or enquire about the current special options not offered as standard that we have for C-Type Printing. We are able to offer other high end papers Fuji Flex, a.k.a. super-gloss, or Kodak Metallic, for just a little extra.
For Fuji Gloss there is no extra charge just email us with the request straight after placing your order for a C-Type print, quoting your order no. and request.
C-type Custom print sizes
We can produce custom size prints up to the following dimensions.
Maximum Standard Print size 50”x75” or 1270x1905mm
Maximum Panoramic Print size 50”x150” or 1270x3810mm

How to order custom sizes: Use the Enquiry or contact page HERE for a price.

Note: I will personally resize and scale images to fit dimensions as close to requested, from high resolution originals and specialised resizing software.
 
Delivery Times: 7 to 10 working days.

Special Note: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

 

Giclee Prints and Canson® Paper

Giclee is now an advanced industry standard printing processes, with the advent of digital cameras and printers. However in this process not all are equal, generally you get for what you pay for. We only offer high end Giclee prints from calibrated workflows on high end Epson printers using the ultimate in colour reproduction from Epson UltraChrome HDR Wide Gamut Inks. To bring out the best of this combination in high end fine art giclee printing we marry this to Canson® papers. These fine art papers are among the best available to high end Giclee printing, and the results are accurate and tangible. We find them pleasing and well suited to all colour work, but especially for our Black and white work. Canson® Baryta 310gsm is our first paper of choice, and brings that wonderful fibrous, weighty, feel to high end Giclee printing.

 

Giclee paper & size options

Our standard size: We offer the ‘A’ sizes from A4, A3, A2, A1 and A0.

Giclee on Canson® Custom print sizes
We can produce custom size prints up to the following dimensions.
Maximum Standard Print size 60”x80” or 1524x2035mm
Maximum Panoramic Print size 60”x180” or 1524x4572mm

How to order custom sizes: Use the Enquiry or contact page HERE for a price.

Note: I will personally resize and scale images to fit dimensions as close to requested, from high resolution originals and specialised resizing software.

Delivery Times: 7 to 10 working days.

Special Note: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

 

About our finished Print Products

Mounting & framing offered

At the moment we offer three mounting options that we feel will suite or cover various display environments and needs. We continue with our quest for quality and perfection, to help the understanding of the process we have basically three parts:
1. The Print, either the C-Type or Giclee described above. Most cases its a C-Type used.
2. The mount, this is the substrate/s we mount the print to. The magic part.
3. The seal. This is and acrylic seal used to further protect the print where the print is open or exposed on a mount and is not likely to get framed behind glass. It adds a layer of protection from scuffs, and damage where a mounted print is likely to be at higher risk of damage. We believe it is worth the added protection, and so include as standard. This is not added to any print only options, only mounted options.

We can cater for other options if needed see the section below on Alternatives.

All three options MDF, Dibond, or Reverse Acrylic will use the print from one of the processes above either a C-Type or a Giclee, however most will use the C-Type. Depending on the mount finish chosen we use a finishing Acrylic seal in matt. We will use our discretion on which will be suitable, as some images suit better certain finishes and this dictates some of the mount and print combinations differently, and ultimately to save you the technical and the trouble we will marry up the best options for you based on our experience. This translates into making it a more simple process of choosing your mount style and size and processing your order. We take care of the rest.

 

MDF 12mm

Description: A rigid contemporary mount, and a durable cost effective way to display a print, giving it a 3D feel. Good alternative to canvas prints, and offering a modern and a little more contemporary look and finish. High resolution prints using the outstanding C-type process is standard. See more about the C-type print above.

Colour options: Matt Anti-reflect. (gloss is unsealed and not recommended)

Edge Colour: Black painted edges, is standard. Place order with your chosen size and then Ask (via email) if you would like white edges instead. Please do this as soon as you get your order confirmation. We will confirm when we have received your request.

Sealing: Matt, sealed to offer a little extra protection to your piece in areas where marking, scuffing or other damage might be higher.

Fixtures: Battens are our standard choice, and hold the print evenly from the wall, giving a better ‘floating’ look.

Our standard size: We offer the ‘A’ sizes from A4, A3, A2, A1 and A0.

Custom sizes: We can produce a piece for you up to 60”x80” or 1524x2032mm. For custom sizes we may need to adjust mount sizes slightly to fit image.

How to order custom sizes: Use the Enquiry or contact page HERE for a price.

Delivery Times: 10 to 14 working days.

Special Note: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

MDF 12mm with Black edge


Dibond

Description: C-Type print mounted onto a lightweight composite of two ultra-thin aluminium sheets with a thermoplastic core. It is light weight optically flat, rigid and does not warp. This is an Archival mount, ideal for large images.

Colour options: Matt Anti-reflect. is our standard, please ask (via email) if you prefer High gloss, no extra cost. Please do this as soon as you get your order confirmation. We will confirm when we have received your request.

Sealing: Matt, gives a level of protection against being marked or damaged, and scuff resistant.

Fixture options: Battens standard A4, A3, A2, A1 size and Aluminium subframe on A0 size. Subframes are available for any size, again please email this request for an adjusted price, before of placing an order.

Our standard size: We offer the ‘A’ sizes from A4, A3, A2, A1 and A0.

Custom sizes: We can produce a piece for you up to 60”x80” or 1524x2032mm. For custom sizes we may need to adjust mount sizes slightly to fit image.

How to order custom sizes: Use the Enquiry or contact page HERE for a price.

Delivery Times: 10 to 14 working days.

Special Note: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

Constructed of Aluminium and a polycarbonate core. Used as a finished mount or forms the base of the premium Acrylic product. Constructed of Aluminium and a polycarbonate core. Used as a finished mount or forms the base of the premium Acrylic product.

Acrylic Reverse with Dibond backing

Description: This is our premium product offered using either C-type or Giclee prints. This is the ultimate expression we currently offer for displaying your image, in a fresh and contemporary way. The print is mounted to dibond (see dibond description above), then with silicon gel bonded to optically clear perspex over the top. Light scattered through the perspex draws out with better effect definition and colour. This is an Archival mount, lasting for many years, and will even be suited to more humid conditions such as bathrooms.

Fixtures: We only use an aluminium subframe to give your Acrylic Reverse piece of work the ultimate in hanging and adjusting options. It is both stylish and functional.

Our standard size: We offer the ‘A’ sizes from A4, A3, A2, A1 and A0.

Custom sizes: We can produce a piece for you up to 60”x80” or 1524x2032mm. For custom sizes we may need to adjust mount sizes slightly to fit image. 

How to order custom sizes: Use the Enquiry or contact page HERE for a price.
Delivery Times: 10 to 14 working days.

Special Note: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

A perfect way to show off a print. Tough, vibrant, and with a depth of quality that brings out details and colour. Shows the components and the assembled product. Dibond mount, with the print on top of that, finished with optically clear acrylic.


Larger frames mounts and all Acrylic print products will use the Aluminium subframe, and offer a high degree of stability and versatility to hanging a print. Split Batten is used for all the MDF mount options.

Making Special requests

You may have an idea, or a display idea/thought for a particular image or picture not currently offered on the website, get in touch. We welcome and certainly receive all requests and will explore all possibilities to try and get a unique piece for you. In some cases there may be a little extra charge for this service. We will put together a price and a special visual where possible or needed. If you have a simple request mentioned in the description above E.g. a gloss finish with no extra cost in this case  email us HERE quoting your order number and the option you would like to choose. We will confirm the changes with you once we have received your email.

 

Delivery standard times

National UK- 
For prints: 7 working days via Postal 1st class registered.

Mounted products: 10 to 14 working days via Courier.

International-
We will ship internationally however only prints. Please enquire using Request & Enquire for a price.

NB: Should i be away on a trip i will process orders immediately after i return. All means will be made to communicate if this is the case.

 

Workshops

Set Workshops

Description - Through the year i put together workshops either solely led by myself, or in collaboration with experts (more often scientists from the suitable subject or theme of the workshop) in the field of a particular subject or area. These workshops strive to offer maximum exposure to both subject and the craft of photography and normally cover a duration of either half or full day. Suitable for Beginner, to intermediate, and at times professional. Where suitable for professional it is more to allow access to a particular site or facilities, or other reasons. We do organise specialised workshops that will cater for the dedicated and professional photographers, and will be specially noted. Each workshop we put together will have photography at the heart of it, supported by additional collaborations where suitable.
To Book: Use the provided link HERE to the workshop of your interest. This will lead you to a page that will gather a little information from you and when submitted we will get back to you with either an answer to your query or an invoice for you to pay for the workshop. Only cleared payment and a booking receipt will secure your place.


Bespoke or Custom Workshops

Description - Increasingly we are putting together workshops that are based on specific requirements. This may be your chosen location, or a it may be for your group, school, trust, Organisation etc. We have gained over the last few years success in putting together workshops that are catering to your needs in detail, and will make all the necessary arrangements and bring onboard any aspects that you may want to incorporate. These workshops can be made from combinations or different parts that make up a successful workshop, including working with other specialists and organisations where needed, drawing on some specialist knowledge, contacts, and access. Get in touch to find out what we can offer, and discuss your requirements or ideas. These workshops have specific benefits that cater for groups and organisations beyond the ordinary, and this is the core of offering a totally bespoke workshop. To enquire contact HERE.



Testimonials

Print

I was very fortunate to have the opportunity to acquire a print of one Glenn's wildlife photos. There was so much choice which made the process hard - I wanted to buy them all! We eventually selected a fabulous shot and Glenn was really good at helping us understand the impacts of different sizes of print, and the various other options available so that the picture would look great in our house.  I would definitely use the service again in the future.

J Palmer


One to one (Lesson)

" If you want an instructor who has both an in-depth knowledge of Photoshop and other like software, together with a lengthy and successful photographic background, then this is your man.  His attention to detail in all matters is exceptional.  Nothing is too much trouble and his teaching methods make every lesson both a pleasure and a challenge"

Paul Littler


Bespoke Workshop

The relaxed friendly atmosphere. Glenn explained things at an easy to understand level, especially to the children involved.

P. Taylor